Foodmach launches Code One reliability package

At a time of uncertainty for manufacturers during the Covid-19 crisis, Foodmach has launched a package designed to increase certainty of both cash flow and equipment reliability for coding and labelling activities on packaging lines.

In partnership with Markem-Imaje, Foodmach’s Code One package is designed to eliminate the hassle of making capital investments in product traceability solutions. The package includes all printing hardware, technical support services, spare parts and printing consumables for one fixed and low monthly charge over 60 months.

With a five-year warranty, the package is available on the complete range of Markem-Imaje coding and labelling technologies, including laser coders, carton and pallet labellers and inkjet printers. The package can also be expanded to include Markem-Imaje’s traceability software solution, CoLOS.

“For too long, manufacturers have been the ones carrying the technical and financial risk for coding and labelling technology on production lines. Foodmach felt it was time this changed. We’re confident in our technology and our ability to support our customers. So, for one fixed monthly charge, we’ll take care of the equipment, technical support, parts and consumables,” said Phil Biggs, General Manager, Product Traceability solutions at Foodmach.

“This isn’t such a big leap in many ways, but it is for this technology sector. Our customers typically have similar arrangements in place for forklifts, photocopiers and work vehicles, so we thought it made sense to extend it to coding equipment,” Biggs said.

The Code One all-inclusive reliability package from Foodmach is available on the complete Markem-Imaje product range, including the recently launched X45 and X65 TTO printer range.

Dr Rym Kachouri, General Manager, Service and Agency Products at Foodmach, added: “We have been trialling the package over the past 18 months with several large customers in the beverage, dairy and industrial sectors. That success has now resulted in the Code One reliability package now being made available more broadly. And at a time when many customers are restricting access to sites by visitors, Foodmach can offer various forms of remote support, along with top-up technical training to enable your team to be mostly self-sufficient. We can even conduct our normal new application assessment process remotely, so you may not even require a visit to site by one of our sales team.”

For customers that can access the federal government’s instant asset write-off incentive for purchases of up to $150,000, Foodmach can structure a Code One package that does not include the equipment purchase in the monthly charge.